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Bajeep Privacy Policy – How We Keep Your Information Safe

Your personal information is held in trust with us. Everything is clearly laid out here — what data is collected, why it is collected, and how it is kept secure.

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Last Updated: January 2026

Privacy Policy Highlights at a Glance

Check out this quick summary before reading the full details

Limits on Data Collection

Only the information that is strictly necessary is collected. No additional data is gathered without your consent.

Minimal Collection

256-bit SSL Encryption

All your data and transactions are protected with top-grade encryption. There is no room for hacking.

Maximum Security

Never Sold to Third Parties

Your personal information is never sold to advertisers or any third parties.

Our Commitment

Your Rights Are Protected

You always have the right to view, correct, and delete your own personal information.

Your Controls

Cookie Controls

You can see which cookies are in use and disable any non-essential ones.

Customizable

Privacy Support

Support is available in Bengali around the clock, 24/7, for any data-related requests or questions.

24/7
Table of Contents

Protecting your privacy is our responsibility.

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Table of Contents

Please pay attention: Reading this page will tell you Bajeep what data is held about you and how it is used. If you have any questions, feel free to ask via live chat at any time.

1

Introduction – Why This Policy Exists

BajeepWhen you create an account on or use the platform, certain personal information naturally comes to us. This policy explains what we do with that information, who we share it with, and how long we keep it.

This Privacy Policy was written in plain language so you can understand it without needing a legal background. Bajeep believes that every user has the right to know where their personal data is going and how it is being used.

This Policy BajeepApplies to both the website and mobile app. Using the platform means you agree to this policy. If any part is unclear, please reach out to support.

This privacy policy was last January 2026Last updated on. You will be notified at your registered email address if any significant changes are made.

2

What Data Is Collected

Bajeep Two types of data are collected — what you provide directly and what is generated automatically while you use the platform. Details are outlined below.

Data Type What Is Collected When It Is Collected Necessity
Identity Information Name, date of birth, NID number During Registration & KYC Mandatory
Contact Information Mobile number, email address During Registration Mandatory
Financial Information Mobile banking number, transaction history During Payments Mandatory
Device Information IP address, browser, operating system Each Session Automatic
Usage Data Game history, betting patterns, session duration When Using the Platform Automatic
Communication History Support Chat Records When Using Support Automatic

Please Note: Bajeep Your mobile banking PIN, bank password, or full card number will never be collected. If anyone asks for this information, it is likely a fraud attempt.

3

How Your Information Is Used

Collected data is used only for its specified purpose. Bajeep Your data is never used beyond its approved purpose.

  • Account management: Identity information is used to create, verify, and secure your account.
  • Payment Processing: Financial information is required to process deposits and withdrawals.
  • Security assurance: Device information is analysed to prevent fraud and unauthorised access.
  • Customer Support: Our support team may access relevant details to resolve your issue as quickly as possible.
  • Legal Obligations: KYC and transaction data are retained as required by regulatory authorities.
  • Experience Improvement: Usage patterns are analyzed to continuously improve the platform.
  • Relevant Promotions: Relevant offers are sent based on your preferences — and you can opt out at any time.

If you do not want to receive promotional emails or notifications, you can turn off marketing communications in your account settings. Core service notifications cannot be disabled as they are essential for your account security.

4

How Long Your Data Is Retained

Bajeep Data is not kept indefinitely. Each type of data has a defined retention period. Most data is retained while your account is active, but some information may need to be kept for a set period after account closure for legal compliance.

Under international anti-money laundering regulations, financial transaction records must be retained for at least five years after an account is closed. This is not our choice — it is a legal obligation.

Usage logs and cookie data are typically deleted within 12 months. Support chat history is retained for up to 2 years. If you request that your data be deleted, Bajeep All other data will be deleted unless retention is required by law.

Even after your account is deleted, certain information must be retained for legal reasons. However, that data will only be used if required by regulators or for a legal investigation — never for any other purpose.

5

Sharing Data with Third Parties

Bajeep Your data is never sold, rented, or made available for advertising purposes. However, in certain situations we do need to share limited information with third parties. These situations are:

  • Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: When you play third-party games, the game provider may receive minimal identifying information.
  • KYC verification provider: Your information is verified against approved verification services to confirm your identity.
  • Security Experts: Security analysis services are used to prevent fraud — without revealing your personal identity.
  • Legal Authorities: We are required to disclose information when ordered by a court or in response to a valid request from a regulatory authority.

With each third party, Bajeephas a data processing agreement in place. Third parties are prohibited from using your data for their own purposes — it may only be used to deliver the specific service they provide.

6

Cookie & Tracking Policy

Bajeep's website and app use cookies. Cookies are small files stored on your device that help the website recognize you. They keep you logged in, remember your language preference, and make pages load faster.

Cookie Type Purpose Duration Necessity
Essential Cookies Login Sessions, Security Deleted at end of session Essential
Functional Cookies Language preferences, interface settings 1 Year Essential
Analytics Cookies Usage Analytics 13 Months Optional
Performance Cookies Improving page load speed 6 Months Optional

To disable Analytics & Performance cookies, go to your browser settings or BajeepYou can change your preferences from the cookie preferences panel. Please note that disabling Essential or Functional cookies may cause the platform to not work properly.

7

Your Rights

You have certain important rights over your own personal data. Bajeep These rights are respected, and we are ready to assist with any request.

Right to Access

You can request to see what personal data is held about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data, subject to any applicable legal obligations.

Right to Restrict Processing

You can request that your data be restricted from use for specific purposes.

Right to Portability

You can request an export of your data in a standard, portable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of your rights support@bajeep.clickEmail us or let us know via live chat. Requests are typically processed within 30 days. KYC information may be required to verify your identity.

8

Child Protection Policy

Bajeep Strictly not for anyone under 18. No data is collected from children or minors, and there is no way for them to open an account. Age is verified at registration and confirmed again through identity documents during the KYC process.

If a parent or guardian believes their child who is under 18 years of age Bajeephas opened an account, please contact support immediately. That account will be closed right away and the balance will be handled accordingly.

9

Policy Updates & Contact

Bajeep This privacy policy may be updated from time to time. For significant changes, users will be notified via SMS or email to their registered mobile number. For minor updates, the date at the top of this page will be revised.

If you have any questions about this policy or would like to know more about your data, write to us at support@bajeep.click. Using "Privacy Request" as the subject line will help us process your message faster.

Frequently Asked Questions

Useful Information About Support & Profile Updates

The fastest way to reach Bajeep is through live chat — you'll typically get a response within 3 minutes. Click the support icon at the bottom right of the website or in the app to chat directly in Bengali. Live chat is available 24 hours a day, 7 days a week. Prefer email? Write to support@bajeep.click — replies usually come within 2 hours, though it may take a little longer late at night. Email is the better choice for privacy or data-related matters since it creates a written record. Use chat for everyday issues and email for anything complex or formal.

Some profile details on Bajeep cannot be changed directly by the user, as they are linked to KYC verification. To update your mobile number, you will need to contact the support team. Here is how the process works: first, let us know via live chat or email that you would like to change your number. The support team will verify your identity by confirming your current number and national ID details. Once verified, an OTP will be sent to your new number, and after confirmation your number will be updated. The entire process is typically completed within 24 hours. Regarding your name, please note that it must match what appears on your NID, so any name change request will require a valid reason and supporting documentation.
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